HSA Shop logoHSA Shop

HSA Guide

How to Order a New HSA Card?

Published December 7, 2023

Check eligibility on the gobrowse 7,000+ HSA-eligible products in the free app.

Get the app
Short answer: You can order a new HSA card online through your provider’s website or by calling customer service, then verify your mailing address and activate the card when it arrives.

Ordering a replacement or extra HSA card

Ordering a new HSA card is a simple process that can be done online or over the phone with your HSA provider. If you've lost your card, need a replacement due to wear and tear, or simply want an extra card for a dependent, here's how you can go about it:

Ordering a new HSA card is incredibly straightforward, whether you prefer to do it online or over the phone with your HSA provider. If you've lost your card, it’s worn out, or you need an additional card for a family member, follow these easy steps!

Steps to order new card online or phone

1. Log in to your HSA provider's website and navigate to the account management section.

2. Look for the option to order a new card, usually under the 'Manage Cards' or 'Account Services' tab.

3. Follow the prompts to request a new card, providing any necessary information such as your account details and the reason for the replacement.

4. Alternatively, you can call your HSA provider's customer service hotline and place an order for a new card over the phone.

1. First, log into your HSA provider's website and head over to the account management section of your profile.

2. Look for a section titled 'Manage Cards' or 'Account Services,' where you’ll find the option to order a new card.

3. Once you find it, follow the on-screen prompts to request a new card—you might need to supply your account details and the reason for your order.

4. Prefer talking to someone? Call your HSA provider's customer service hotline to place your order directly.

Address verification, timing, and activation

5. Be sure to verify your mailing address to ensure the new card is sent to the correct location.

Once the request is processed, you can expect to receive your new HSA card within a few weeks. Remember to activate the new card once it arrives to start using it for eligible expenses.

5. Don’t forget to double-check your mailing address before confirming the order, to make sure your card is sent to the right place!

After you complete the request, expect to receive your new HSA card in a few weeks. Don't forget to activate it as soon as it arrives, so you can start using it right away for all eligible health expenses.

Free App

Browse 7,000+ HSA-Eligible Products

Search by symptom, get price alerts, and build your HSA shopping list — all in the free app.

← Back to all articles