What to Do If You Accidentally Used Your Fidelity HSA Card for a Purchase

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Steps to handle accidental non-qualified purchase

Accidentally using your Fidelity HSA card for a purchase can happen to anyone, but it's important to know how to handle the situation to avoid any complications. If you find yourself in this situation, here's what you can do:

• Stay Calm: Don't panic if you realize you've used your HSA card for a non-qualified expense.
• Contact Customer Service: Reach out to Fidelity HSA customer service as soon as possible to explain the situation.
• Provide Details: Be prepared to explain the transaction and discuss potential solutions.
• Reimburse the Account: If needed, you may have to reimburse your HSA account for the amount used inappropriately.
• Learn from the Mistake: Take this as a learning opportunity to be more cautious with your HSA card usage in the future.

Accidentally swiping your Fidelity HSA card for an unqualified purchase is more common than you think, and there's no need to stress! Here's what you can do to rectify the situation:

• Remain Composed: The most important thing is to stay calm and composed if you notice the error.
• Reach Out for Help: Contact Fidelity HSA customer support as soon as you're aware of the mistake to discuss your options.
• Be Ready with Information: Know the details of your transaction, as this will help you communicate effectively with support.
• Reimburse Your HSA: If it's necessary, you'll likely need to reimburse the account for the amount that was inappropriately charged.
• Use it as a Learning Moment: Take this experience to heart and become more cautious with your HSA card moving forward.