HSA Guide
What to Do If I Found My Payroll Company Did Not Deposit Money into HSA Last Year?
Published October 11, 2024
Check eligibility on the go — browse 7,000+ HSA-eligible products in the free app.
Get the appShort answer: If your payroll company didn’t deposit HSA money for the last year, contact your payroll company and check prior pay stubs to verify deductions while informing HR and documenting communications.
Steps to take after missed HSA deposits
Discovering that your payroll company did not deposit money into your HSA (Health Savings Account) can be concerning, but there are steps you can take to address this issue. Here's what you can do:
- Contact Your Payroll Company: Reach out to your payroll department to inquire about the missed deposits and seek clarification on why the contributions were not made.
- Review Pay Stubs: Check your pay stubs from the previous year to verify if any HSA contributions were deducted from your paycheck but not deposited into your account.
- Communicate with HR: Inform your HR department about the situation to ensure they are aware of the issue and can assist in resolving it.
- Document Everything: Keep a record of all communications and transactions related to your HSA, including emails, pay stubs, and any other relevant information.
- Follow Up: Stay proactive in following up with your payroll company and HR department to address the missed contributions and ensure they are deposited into your HSA.
If you find out that your payroll company has not deposited your money into your HSA for the last year, donât panic. Start by contacting your payroll company to understand the reason behind the missed contributions. They may have overlooked the deposits or there could be a technical issue.